SMRT Twitter

Want to get instant messages about pool closures, practice changes, etc. on your phone, well then sign up to follow the SMRT Twitter (CLICK HERE for PDF Instructions).  Just go to http://www.twitter.com/swimsmrt and click "Join Today", then go to your Settings and select Devices, then just sign up to follow the SMRT Twitter and you will get all our urgent text messages on your phone.  Please remember that standard text messaging rates may apply from your carrier.

  1. Add your phone number number, with country code first (+1 is the US country code; a US phone number would look like this: +14153368687)

  2. Wait for the verification code to pop up

  3. Text the verification code to Twitter using the number given in the devices page. US residents should always see 40404- if you see another number, you might’ve added the number in the wrong format.

Missing Twitter text updates is fairly common.  If the Twitter text queue is too overloaded with text updates, some will be dropped.  Find out more about this here.  This means that occasional missing updates from random folks at busy times is expected.  If you're missing updates from the same or all person(s) consistently, this may be a different problem.  

Things to Check

  • make sure you're getting the updates on the web; if you aren't, that's probably why you aren't getting them via text; refer to the section above
  • make sure your time zone is correct, and your sleep time isn't the reason updates aren't incoming 
  • check your settings to make sure your phone number is verified to your account. (Hint: if the verification code is still present, your phone isn't verified.)
  • verify that your phone updates are ON; send ON to Twitter to get the confirmation message that updates are ON.
  • be sure you're following the person whose updates you're missing, and updates for that specific person are turned on.  The default phone setting is OFF until you visit the profile page and turn text updates ON, or send follow username from your phone, like this: follow amy

If all of the above is good, try:

  • un-following and re-following the person whose updates you're missing
  • setting phone updates to ON from the profile page; send follow username from your phone to get the confirmation that text updates are on

If you're still not getting updates from that person, submit a request with the details about what's happening, and don't for get to include this info:

  1. Your user name and the user name of the person you're missing updates from
  2. URL of the missed update, like so: http://twitter.com/coates/status/1114430687
  3. Your phone number and mobile service provider
Our support team will look into it for you.