Cancelation/Refund Policy: Cancelations must be made two weeks in advance for a full refund. With less than 2 weeks notice, the maximum credit is 50% and the maximum credit is 75% of any remaining lessons. (Registration and Insurance fees are non-refundable)
Lesson Time Policy: If a group lesson is reduced to one student for any reason, the lesson may be reduced to a 15 minunte private and semi-private to a 20 minute private.
Make-up Policy: It is essential for your child to attend their scheduled classes to maintain consistent learning and progress. Please plan ahead carefully. Make-ups are based on availability and are not guaranteed. If your child misses a class, they are allowed up to 2 make-up lessons per session for a fee of $10.00 each. We do not provide a make-up for a missed make-up lesson.
Pool Closure: If a pool closure is necessary for any reason, we do not guarantee make-ups. However, we will make every effort to schedule one.
PLEASE NOTE: We DO swim in rainy weather, but close the pool in the event of thunder and lightening.
