Policies

Our COSA Swimming policies exist and are strictly enforced so that we may provide great service to our customers in a safe, respectful environment. Policies related to Safe Sport and MAAPP (minor athlete abuse prevention policies) are included on our Safe Sport page, policies related to financial matters are included on our Fees & Dues page, and all other policies are included on this page.

Conflict Resolution Policy
Communication is the best way to reduce and deal with conflicts. When conflicts between a swimmer/parent and a coach arise, increase communication among the involved parties and refrain from discussing disagreements with others.
-> Keep in mind that you and the coach have the best interests of the swimmer at heart.
-> Consider that the coach must balance your perspective of what is best with the needs of the team and/or training group.

For issues regarding practice, stroke instruction, meets, team-rules, or any other part of the training program: We ask that you first connect with your swimmers group coach and/or Head Age Group Coach or Head Senior Coach, the COSA Senior Leadership Team, and the COSA Board.
For issues regarding other swimmers or parents: Discuss the issue with the swimmer and/or parent in question, followed by the COSA General Manager, the COSA Senior Leadership Team, and the COSA Board.
For all other issues: Discuss with the COSA General Manger, followed by the COSA Senior Leadership Team, and the COSA Board.

Group Move-Up Policy
Our aim at COSA Swimming is to place each swimmer in a training group with other swimmers of similar ages, ability levels,  and practice habits/skills. Toward that end, move-up decisions are made by the coaches with oversight from the COSA Senior Leadership Team.