WEBSITE TUTORIAL

TUTORIALS ON HOW TO USE DOLPHINS TEAMUNIFY WEBSITE

Click here for Help Pages for Parents on using the team website and Topics such as:

• My Account
• Registration
• Mobile App

FREQUENTLY ASKED QUESTIONS

Q. How do I sign up to receive Text Messages regarding last minute changes to Practice Schedules/Meet Info?

A. To update your Dolphins Account with mobile phone info to receive texts, Click Here for instructions

Q. How do I sign up for Volunteer/Sign for Swim Meet Jobs?

A. To volunteer/sign up for a job, you need to sign up through your Dolphins Account.  Click Here for instructions on how to sign up.

Q.  How do I add a credit card or ACH to my Dolphins Account for Auto Pay?

A.  To add your credit card/ACH to your account, Click Here for instructions. 

• Make sure to click the Radio Button for "Use for Fees Associated With Your Account" so that the button is filled in...these are any fees associated with your team that could include but are not limited to dues, meet fees, recurring and nonrecurring charges. 

• Also, click the Radio Button for "Use for On Demand Payments" so that the button is filled in ...this allows "one off charges that are made throughout the month by you or team administration"

Q.  I received a notification that my payment failed due to my Credit Card expired.  What do I do?

A.  To update your credit card info:  Click Here   ALSO, The system does NOT make the payment that was missed.  You now need to make an “On Demand” payment.  Here is a link with instructions on how do to an On Demand Payment:  Click Here