2024-25 Fees
Billing Questions
- What is the current billing process?
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Swim programming is invoiced by the 25th of the month for the following month and charged on the 1st of that month. Season fees will process on September 1, November 1, April 1 or June 1.
- What else am I charged for?
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Meets, Apparel, Miscellaneous charges like socials and fundraising efforts are charged on the 1st of the month for the previous month. Invoices are created on the 21st of the previous month. All requests for correction need to be made by the 30th.
- How can I view my invoice? When do those charges drop?
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You can view your invoice and billing by clicking on My Account and then selecting $ My Invoice/Payment. There are several options to view your account, I suggest checking each option. This is active all the time, and you can see live data when your charges drop on the 1st of the month.
- Who do I contact if my invoice is incorrect?
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Please contact [email protected]
- How do refunds work if my athlete is withdraws from the program?
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Initial registration fees are non-refundable. Starting September 1st, 2023, refunds or credits are only issued within the first week of any season and with Business Manager approval.
- Do we have a way to pay installments?
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We do not. However, we do have need-based scholarships available for season fees that are vetted through an outside authority as well as the Samantha Cerrone Angel Fund to cover incidental swimming expenses like meet fees and travel fees.
