INSTRUCTIONS & TUTORIALS 

 

Use the following video tutorials to learn how to complete the most common member tasks on this TeamUnify website.

 

To view electronic payment instructions click here.

 

 

How to Log Family Service Hours

 

 

 

How to sign up for a Swim Meet

 

 

 

How to Submit Withdrawal / Extended Leave of Absence

 

 

 

 

 

​How to Submit a Temporary Leave of Absence (30-Day)

 

 

 

ELECTRONIC PAYMENT INSTRUCTIONS

 

We are pleased to introduce secure online ​credit/debit card and/or eCheck Bank processing​ to our billing system. ​Effective September 1st, electronic payment using the ​ teamunify.com/orocst website is mandatory for all families (cash and checks will no longer be accepted).
 
It's simple to enable our electronic payment processing system. Simply visit our team website at teamunify.com/orocst​ and click on the ​Sign In​ button to sign into your private, secure account. If you do not have a username and password, please request one by emailing ​[email protected]​.
 
Once logged in:

  • Click on ​My Account

  • Then ​Setup Auto Pay

  • Click the ​Add New​ button - choose to add an ACH or Credit/Debit card (or both)

  • Credit and debit cards​ – there are no fees associated with this method.

  • ACH (eCheck) from a checking or savings account ​– there are no fees associated with this method.

  • Then select which credit/debit card or ACH account you would like “to use for Fees associated with your account”.​ ​ When you click this button, then OCST will automaticallydraftthechecking/savingsaccountorchargethecredit/debitcardonthe1s​t​ofthe month your balance outstanding. This amount to be drafted/charged is shown in $My Invoice/Payment as “YOUR TOTAL PROJECTED AMOUNT OWED ON “xx/01”.

  • Enter your information and click ​Save

  • You are now ready to pay electronically!

  • Payments using a debit/credit card will show as applied to your account in Team Unify immediately. Payments using an ACH draft from a checking or savings account only occur on the 1st of the month and will show as applied to your account by the 10th of the month in Team Unify.

  • If an ACH or Debit/Credit card is rejected due to insufficient funds or expiration, then any charges that OCST incurs will be charged to your Account. Team Unify will alert you via email that your debit/credit card is expiring, but we are unable to know if you change accounts or cancel a card.

Privately, in your account, in the ​$My Invoice/Payment​ section under ​My Account​, you can review what you currently owe, what will be charged to your method of payment on file, and past billing histories.
 
At any time you can pay a part or all of your outstanding balance using a ​credit/debit card​ by selecting the tab “MAKE A PAYMENT”. We call this an ​“ON DEMAND​” payment. This option is only available using a debit or credit card (not ACH from a checking or savings account).
 
Thank you for your continued support and thank you in advance for your participation in paying electronically! If you have any additional questions about signing up for this service, feel free to contact Heidi Noce or Brian Fredricks at ​[email protected]​.
 
Please maintain an active email address in Team Unify that you frequently access as there will be frequent communications both for billing and other team functions. You may also input additional email addresses should you have them.
 
 
 

 

 

 

 

Looking for how to do something else? Ask the Team Manager or Webmaster.