ACCOUNTS AND BILLING

Monthly Program Fees

Program Fees are billed monthly on the 1st of the month. Any swimmer that participates in any practice after the 1st of the month is responsible for charges for that month. 

Meet Fees

Meet Fees will be billed to your account and charged to your credit card. Meet entry will be declined if the events are not paid. 

Refunds

Refunds will not be issued for Registration or Swim Meet Fees.

Payments

All active accounts must have a valid credit card on file in your team account or sign up for Automatic E-check (ACH) from your bank account. 

Voluntary Account Suspension or Withdrawal from the Club 

If your swimmer is planning on taking a break from practices or withdrawing from the club, you must notify the team in writing by sending a message to [email protected] at least 5 days prior to the end of the month before the next billing cycle. A swimmer is not considered suspended or withdrawn from the program until written notice is received by the club. It is not sufficient to inform a coach of your intent to suspend membership or withdraw from the club. If written notice is not received before a charge for the next month or season is applied to your account, there will be no refund.

Account Reactivation

To reactivate your team account, you must rejoin by going through the Registration System and selecting Account Reactivation. Each swimmer must be a current year USA Swimming Member. An account reactivation fee of $50 will be charged. 

Past Due Accounts

Accounts not paid or declined when the charge occurs the 1st of the month are considered Past Due. Members must update the credit card information as soon as you are notified and a $35 fee will be applied. Please know that accounts not paid after the 15th of the month will have their swimmer(s) SUSPENDED from practice until the account is paid in full.