Billing
Monthly dues are billed and due on the 1st of the month. All members active on a roster when billing occurs will be billed each month. Automated billing starts running at 12:01 AM.
Members wishing to supend account must give notice by the 25th of the prior month by filling out this form (Suspend Request Form).
Some sites have waiting lists which is why notice is required so new members have time to register by the 1st of the month.
Late fees are assessed on the 16th of each month. Unpaid balances over 30 days may result in a suspension of swimming activities for the account.
Meet fees are added to accounts after the deadline has closed. Meet fees are nonrefundable as they pay for expenses ahead of time. These fees can be paid manual or will be paid on the 1st with the new months autopay.
TeamUnify charges additional fees for transactions: 3.5% for Credit Cards and $1.50 per ACH transfer.
Forms
Swimmer Reactivation Request Form
Paying Dues & Balance
Autopay - This will pay the balance on the account on the 1st of every month. This would include any meet fees that have been incurred. Monthly dues are invoiced prior to the system running autopay.
Making Manual Payments
- Visit www.teamunify.com/nceca and once logged in:
- Click on My Account
- Then Account Info
- At the top click Billing Summary tab
- Choose +Payment
To check and see if you have autopay set up:
- Visit www.teamunify.com/nceca and Click on My Account
- Then Account Info
- At the top click Payment Setup tab
Financials
ECA is a non-profit organization that relies on club dues and fundraising for success. Dues are kept as minimal as possible. Scholarships are available.
POLICIES AND FINANCIAL OBLIGATIONS
ECA is a year-round swim club. ECA is required to pay the club’s expenses 12 months a year. The Board of ECA will do everything possible to maintain the current dues structure; however, if it becomes necessary for the Board to modify the rate structure, account holders will be notified at least one month prior to the effective date. All dues are paid through the online system unless previous arrangements have been made with Doug Parker or the in the case of special events where manual payments will be accepted. Account inquiries by phone: 252-902-7390.
ADDITIONAL CHARGES
A fee will be required in order to enter a swim meet, due at time of registration for the meet. This cost covers USA and NC Swimming meet charges, and coaches traveling expenses.
CONTRACT TERM
By joining East Carolina Aquatics, you agree to the payment of monthly dues for a period of time specific for each practice group on a 11 month pay schedule. All pay schedules end in July regardless of the time of registration. The month of August is handled differently at each site but is currently "opt-in" ony. Some specific groups or programs may have other payment plan requirements as specified.
Account suspensions are possible. Please see "Temporary Suspensions" below.
Dues are to be paid by the 1st of the month and any dues not paid by the 16th of the month are considered PAST DUE and a $15.00 late fee will be charged. (Anyone needing special financial arrangements please contact the Director of Operations, Doug Parker ([email protected]) If any account becomes PAST DUE by 30 days (the 15th of the following month), swimming privileges will be suspended until my account is brought current. There are no partial payments.
RETURNING ATHLETES
Returning athletes must have a $0 balance of their account before being accepted on the team for the new season.
EARLY TERMINATION
Requests for early withdrawal must be submitted in writing to the ECA General Manager. Early withdrawal requests made after the 1st of the month will be charged for that calendar month. Failure to submit withdrawal requests in writing will result in charges accumulation. Account holders will be held accountable for these charges through failure to properly communicate termination requests. WRITTEN notice of intention to stop swimming can be mailed to Doug Parker, , 2865 Charles Blvd , Greenville, NC 27858 or emailed to [email protected]. Verbal notices to coaches or other club officials will NOT be accepted. For any swimmer wishing to stop for any length of time, upon return to the team, all balances must be brought current. Medical exceptions for an ENTIRE month can be made with a doctor’s notice.
TEMPORARY SUSPENSION
Accounts suspension may be granted during the contract term. Account suspension requests must be recieved by the 25th of the month prior by this form, Suspention Form, or in writing by mail. Notice given to other staff are not accepted.
Reactivation of accounts must also be submitted by a form, Reactivation Form , and will be subject to a $20 reactivation fee unless the suspension is medical related. Medical related suspensions will be excused, but must be verified by a doctor.
The ECA board and ECA coaching staff, following guidelines as set by USA and NC Swimming, has the right to enforce all rules, regulations and conduct by all participants including swimmers(s) and parent/guardian(s). If at any time the ECA coaching staff, with approval of the ECA board, feels that any rules, regulations or conduct of any individual does not meet club expectations affirmative action will be taken in the form of warning, suspension or expulsion from the team. NO FEES WILL BE REFUNDED IN THE CASE OF SUSPENSION OR EXPULSION.
Account Holder Privacy Policy
East Carolina Aquatics Financial Officers will only discuss the account status and business transactions with the primary account holder, for privacy reasons. Payments may be accepted toward an account by another individual with the permission of the account holder. Information regarding account status may be discussed with, but is not limited to, the primary account holder, General Manager, Head Coach, ECA President, ECA Treasurer, and ECA Accountants Office, or any other ECA Office or staff member in a need-to-know basis. All attempts to keep account status confidential will be made.
ECA reserves the right to nullify this policy if the following occurs:
· The account becomes delinquent and ECA is attempting to collect funds by alternate means such as a collections agency.
· Discussion of such issues with another individual may be considered to be beneficial to the swimmer.
Financial Aid
East Carolina Aquatics has a financial aid/scholarship program that exists for the sole purpose of helping members through periods of financial hardship. Scholarships are available annually until funds are depleted. The program is designed to cover the cost of the swimmer’s dues for a period of up to one year. The eligibility period is from the beginning of the short course season (September) through the end of the long course season the following August. The program does not cover registration, meet fees, or other swimming expenses.
Financial assistance is based on a sliding scale considering family income, number of swimmers, number of members in family household, and hardship expenses.
Families that apply will have to comply with the requirements as set forth below. Failure to do so can lead to the termination or lack of eligibility for aid.
Applications are considered in the order that they are received. For the 2023/24 season, applications will be accepted starting August 31st. See the website for application.
