Code of Conduct and Conflict Resolution
HOW to REPORT a COMPLAINT
- Complaints for conduct that violate Swim Ontario bylaws, policies, procedures and the Swim Ontario Code of Conduct, are to be submitted to Swim Ontario.
- The Complaint form and link is found Link for Swim Ontario Complaint Form
Web Page with More information
- Please see the Swim Ontario webpage that details the Complaints Process page HERE.
Club Compliance
- Any club President, Coach, Board member, staff, volunteer of anyone who receives a complaint MUST report/forward the complaint to Swim Ontario Link for Swim Ontario Complaint Form
- Clubs must not administer any Code of Conduct Complaint – please send it to Swim Ontario. Use this link to report a claim HERE
3. In the event of a new incident an appropriate person has authority to take immediate, informal, (small) corrective action in response to behaviour that constitutes an infraction.
4. The person in authority can be, but is not restricted to being, staff, officials, coaches, organizers, or Board/Committee members. The incident is then reported to Swim Ontario HERE
Criminal Incident or Injury
- If the actions may be considered criminal or someone is in immediate danger, CALL THE POLICE
- Take whatever action is needed to make sure people are safe and ensure that any injuries receive treatment.
- Report the matter to Swim Ontario HERE
