FAQ

Is this your first time with us? Here’s what students need to know:

  • Arrive 10 minutes prior to lesson time to change and meet your instructor just past the entrance by the wooden tables.

  • Tell front entrance you’re taking a swim lesson and mention instructor's name.

  • Bring to each lesson: swimsuit, towel, swim goggles and swim cap for long hair...necessary swim equipment which we don’t provide.

  • No other equipment is needed unless requested by instructor.

  • Meet instructor between medium and main pools.

  • Keep shower and change time short after lessons.

 

                 

 

If you have any issues with an instructor feel free to fill out our complaint form and we will remove you from future lessons.

https://docs.google.com/forms/d/e/1FAIpQLSdPQ0HDh21UPOBRck-f_mZWmfBpHQGIGhbUAlVELl1HPGVkxg/viewform?usp=sf_link

For parents:

  • Lessons may be observed from the deck above the pool.
  • Parents should not be poolside or participate in lessons as space is limited.
  • Instruction may end a few minutes early for instructors to talk to parents about child’s progress.
  • Instructors can not teach two swimmers at the same time as Montclair does not have lifeguards.
  • Make up lessons will only be permitted at the instructors request.
  • Please do not call the Montclair Swim Club!! If you have any questions or cancellation email [email protected]

Cancellation/Refund Policy:

The fees for Piedmont Swim Team’s Swim Lessons and Pre Competitive Program and any other activities/programs affiliated to Piedmont Swim Team and its affiliates are due at the time of registration and must be paid via credit card. 

If your plans change and a refund is needed, it must be requested by emailing [email protected] 72 hours prior to the first activity for swim lessons and 15 days prior to the first day of the start of the Pre Competitive Program. Requests sent in after those hours/days or requested in person will not be approved. There will be a $50 processing fee withheld from all refunds for Pre Competitive Program before 15 days and a $25 processing fee from all Swim Lessons within 72 hours.

There will be no refunds given on or after those hours/days. This includes refunds requested for illness, injury, change of plans, travel or other reasons.

Air Quality Policy:

 Our lesson recommendations will be informed by the Air Quality Index and standard recommendations for activity endorsed by the American Academy of Pediatrics. Final decision about lessons cancellations will be made 2 hour before the start of lessons with an alert sent to members.

We suggest sensitive groups take into account air quality when the AQI is 150 or below and will cancel and refund lessons if AQI goes above 150. We use Purple Air to track AQI and will send out email communications for lesson cancellations due to air quality.

Montclair Swim Club Members

 

Members of Montclair Swim Club will get a 20% discount for all lessons, the Pre-Competitive Program and the Piedmont Swim Team.  When registering for programs online, the MSC member discount will be applied at final check-out.

 

 

Click here for more information about our programs and to enroll

 

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Questions?