If you need to update your credit card on file in TeamUnify, please follow the steps below. Keeping your billing information current ensures uninterrupted registration and payment processing.


Step-by-Step Instructions to Update Credit Card Information

1. Log Into Your TeamUnify Account

  • Go to your team’s TeamUnify website (e.g., www.machineaquatics.com).

  • Click "Sign In" in the top-right corner.

  • Enter your email address and password, then click "Sign In."

  • If you’ve forgotten your password, use the “Forgot Password?” link to reset it.

2. Access Your Account Settings

  • Once logged in, click on “My Account” or your family account name.

  • In the menu that appears, click “My Account” again to access your settings.

  • From the side menu, select “Billing” or “Payment Setup” (the name may vary slightly depending on your team’s configuration).

3. Update Your Credit Card Information

  • Scroll to the Payment Method section.

  • Click “Edit” or “Add New Payment Method.”

  • Enter your new credit card information, including:

    • Cardholder name

    • Card number

    • Expiration date

    • CVV/security code

    • Billing zip code

  • If applicable, check the box to set this card as your default payment method.

  • Click “Save” or “Submit” to confirm.

4. Confirm the Update

  • After saving, your new card should appear as the active payment method.

  • You may receive a confirmation email once the update is complete.

  • You can return to this section anytime to make future changes.

Optional – Updating via Mobile App (OnDeck):

  • Open the OnDeck app and log in.

  • Tap the menu icon and go to: My Account > Billing Setup > Payment Method.

  • Tap to edit or add a new card and follow the same steps.


Additional Tips:

  • Don’t delete your old card until the new one has been saved and marked as default.

  • Make sure the billing address you enter matches the address on file with your credit card company.

  • Updated card info ensures all scheduled payments process smoothly.